Plumbing Emergency Q&A

If you are like most every other home owner you probably don’t think much about your plumbing until you have a plumbing emergency. The problem with waiting to figure out which plumbing company you’re going to use until the moment of the emergency is that then you no longer have the time you need to properly compare different companies to make sure you’re using the one that is best for you.

This article will arm you with the top 5 questions you need to ask a few plumbing companies before deciding which one you’ll be using when faced with your next plumbing job.

#1 – What is the plumbing company’s Better Business Bureau rating?

Anyone can post just about any garbage on the internet,but with the Better Business Bureau there is a much more thorough investigational process that must be adhered to in order to confirm any complaints against a company.

The easiest way to answer this question is to go to Google and search for “Better Business Bureau [your state]” (insert your state into the [your state] part). The BBB for your state will most likely be the number one result in google.

While you’re there checking out the plumbing company you’re investigating look under the “Licensing” section of their BBB report. They will have some links for the state licensing agencies that will have further information about the company you are investigating.

#2 – Are the plumbers that will be working to remedy your plumbing emergency certified journeymen plumbers?

The better qualified and knowledgeable your plumber is,the faster and more efficiently they will be able to diagnose and remedy your plumbing problem. One of the best ways to verify that the plumber who is handling your job is competent to do the job is by confirming that they are a certified journeyman plumber.

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#3 – How well are they equipped to take care of the problem immediately?

No mobile unit can have everything (not even 100,000 square foot warehouses carry everything a particular plumbing situation might require) but the emergency plumber you choose to work with should have more than just a van. Ideally they should have a large truck with adequate capacity to stock all of the parts and equipment that would be needed to resolve all of the plumbing problems that are most commonly encountered.

#4 – Who will you actually be speaking with when you call them at 1AM?

Many companies use an answering service which will usually just leave a message for the tech and then consider their job done. If the 24 hour plumber sleeps through the call you will be waiting longer than you were anticipating.

Wouldn’t you feel more comfortable knowing that you will be speaking directly with a member of the plumbing company staff? If that is important to you then be sure to verify ahead of time who you will be talking to when you call.

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#5 – What is the turn-over rate for the company’s plumbing staff?

Does the plumbing company employ the same certified plumbers on a consistent basis? Else,do they engage in the practice of bringing in inexperienced high school students in large numbers and rotate through the ones that mess up on your plumbing job? While not an extremely common practice,this is something to be on the lookout for.

The best way to verify this is by calling the company and asking them directly what their hiring practices are. How long has their longest tenured employee been with them? When is the last time they let an employee go? These are good questions to ask the company to get a feeling for the current hiring practices.

Armed with these five questions and their corresponding answers you will feel much more confident in your plumber of choice when faced with your next plumbing emergency.Payless Plumbing Pompano Beach

The Benefits Of Using The Services Of A Professional Plumbing Company

If you have been cleaning the drain at your business or home only to find that the clog returns in a very short period of time,it may be time to hire a professional plumber. A professional plumber can come out to your home or commercial business and provide you with effective drain cleaning services. They will use the proper knowledge and tools to clean your drain so you will have long lasting results. Do not hesitate to contact the professionals as DIY attempts may worsen the problem.

Items such as hair care products,chemical cleaners,soap products,roots from landscaping and trees,and even grease can clog you drain overtime. This can pose a health risk at both home and work,and can significantly slow production at a commercial establishment.

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The following are some benefits of using the services of a professional plumbing company to do your drain cleaning:

Cleans and Prevents Clogs: When a professional plumber comes to you home to clean your drain on a regular basis,they prevent major clogs from occurring. This helps you to you save money as well as your personal time. The professionals are only out to do drain cleaning and will not have to continuously come out to unclog your drain,saving you the expense of an emergency visit due to untreated accumulation.

Years of Experience: These professionals have the experience and the know how to effectively rid you of drain problems in the least amount of time as possible. You get the assurance that the job is done.

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Guarantee on Service: If your drain is not cleaned like it should be,they will stay and make sure it is done right.

Proper Tools: A professional plumber has the right tools to effectively unclog a drain. Doing the job yourself with minimal knowledge and resources can waste you a lot of time and could end up producing more expense than it would be to hire a professional plumber. Some of the tools that a professional plumber might use to clean/unclog your drain include drain snake augers,drain remover,emergency shut off wrench,drain rooter,locating devices,television video,and a high pressure water jetting.

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A professional plumber can be a great resource to ensure the drain of your home and commercial structure functions properly. Through skill and effective tools,your plumber can solve all your drain related issues and allow you to resume your normal daily activities as quickly as possible.

Toilet Repair: How To Fix The Dreaded Drip

The Dreaded Drip:Do you have a toilet that just seems to drip and drip and drip? This is one of the most common problems that home-owners run into especially in older homes. Let’s take a look at how we would solve this problem in most cases.

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The Scenario:You flush the toilet,and after you hear the water running normally as the toilet refills with water. Once the tank has filled,all seems to be well. Then a few minutes later,the toilet begins to unexpectedly run. You hear water entering the toilet for a few minutes and then it once again stops. This cycle repeats at various time intervals separated by anywhere from a few minutes to hours. If this sounds like your problem keep reading and I will do my best to explain what is causing this and the easiest way to repair the problem.

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This problem is usually caused by a faulty fill valve. The seal on the fill valve may have deteriorated due to the use of toilet cleaning tablets that are placed in the back water tank. These chlorine additives can cause the fill valve to corrode over time. In general there is a flexible(often plastic) tube that runs from the fill valve of the toilet overflow. When water enters the tank,water is also sent through this tube. This water goes to fill the toilet bowl after it has lost its water from being flushed. If the tube that your toilet uses is too long or it is not attached to the overflow tube properly it can siphon water from the tank.

This causes the water level in the tank to subsequently drop and once the float falls too far,the toilet will try to refill the tank and will run. So now that you know what the problem could be,how do we go about fixing it? Well in this situation there is actually an easy fix. If the tube is not connected to the overflow tube,simply connect the tube using a utility clip and make sure that it is short enough so that there is no tubing that could interfere with the fill valve. If you observe that the tube looks too long,just disconnect it,cut a few inches off with a pair of standard scissors and then re-connect and clip.

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This should solve the problem. If it doesn’t you will likely need to replace the fill valve which is of course a little more work but certainly do-able. Head to your local home-owner and pick up a new fill valve which will come with installation instructions. Take the time to seek out the employee working in the plumbing section and ask them to give you a hand selecting the best fill valve for your toilet type. Good luck!

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